Flow Communications is seeking a talented social media specialist with expertise in content strategy, client management and social media analytics to join our dynamic team. The successful candidate will report directly to the Head of Social Media and mentor at least one team member.
The role
As a member of the social media team at Flow Communications, a 100% remote marketing and communications agency based in South Africa, you will manage major accounts that have significant reach and high expectations across the corporate, B2B and government sectors.
The successful candidate will enjoy a high degree of autonomy and be trusted to use sound judgement; while you will not be micromanaged, you will be held fully accountable. Your role will focus directly on strategic development, client delivery and team collaboration.
Requirements
- A minimum of five years of professional social media work experience
- Demonstrable experience creating content that gets results – show us the work, not the claims
- Proven ability in social media strategy and planning
- Solid understanding of analytics – you can read data and explain what it means
- Experience with social media management platforms (Sprout, Brandwatch, Buffer, Hootsuite or similar)
- Excellent written and verbal communication skills
- Experience managing client relationships
- Experience with paid social media (even if not your primary focus)
- Portfolio or evidence of work you’ve done
- South Africa-based
Duties and responsibilities
- Develop and execute content strategy across platforms for multiple clients
- Create engaging content for social media, email and other digital touchpoints
- Manage client relationships and handle briefs, feedback and delivery
- Analyse performance data and produce reporting that guides client strategy
- Provide live coverage for events, activations and product launches
- Liaise with project managers, strategists and cross-functional teams
- Mentor team members and support wider team priorities
- Stay aware of platform changes and trends, bringing insights to clients and the team
- Optimise workflow by meeting deadlines and managing time accurately
Appointments of suitably qualified candidates will be made in accordance with the company’s Employment Equity Plan, aligned with the Employment Equity Act.
To apply
Please submit your CV, an application letter explaining why you are the best candidate and examples of social media work showcasing your strategy and results to applications@flowsa.com. Use the position that you’re applying for as the subject line.
Closing date: 14 August 2026