Flow Communications is seeking a talented, curious and strategic content writer/journalist with exceptional writing, editing and storytelling skills to join our dynamic Content team.
The role
We are seeking an experienced content writer/journalist who combines the rigour of journalism with the creativity of strategic communications. You will research, interview subject-matter experts, develop compelling stories and create high-quality content across print, digital and multimedia platforms for a diverse portfolio of local and international clients.
The successful candidate will be an exceptional writer with excellent editorial judgement, capable of translating complex ideas into engaging content that informs, inspires and influences audiences. You will work closely with strategists, designers, PR consultants, account managers and digital specialists to deliver integrated communications solutions, while embracing AI responsibly as a tool to enhance – never replace – human creativity, critical thinking and editorial excellence.
Requirements
- A relevant diploma or degree in Journalism, Communications, English, Media Studies or a related field
- Minimum six years of relevant professional writing, journalism or content development experience (agency experience advantageous)
- Exceptional writing, editing and proofreading skills with an outstanding command of English
- Demonstrated experience producing content across print, digital and social media platforms
- Strong interviewing, research and fact-checking skills
- Experience writing for multiple audiences, industries and communication channels
- Experience in publishing content using content management systems (such as Craft) is advantageous
- Working knowledge of SEO and GEO principles and digital content best practices
- Familiarity with social media platforms and content marketing
- Proficiency in Google Workspace (or similar) and digital collaboration tools
- Experience managing multiple projects and deadlines simultaneously
- Strong client liaison and stakeholder management skills
- Excellent verbal communication, presentation and active listening skills
- Strong organisational, planning and problem-solving skills
- Meticulous attention to detail and commitment to editorial excellence
- Naturally curious, self-motivated and proactive with a passion for storytelling
- Ability to work independently and collaboratively in a fully remote, multidisciplinary team
- Professional, positive attitude with a strong work ethic
- Ability to take direction, incorporate feedback and contribute constructively to collaborative projects
- Commitment to continuous learning and keeping abreast of industry trends, digital communications and emerging technologies
- Demonstrated ability to use AI tools ethically and responsibly to support research, ideation, editing and productivity while applying human judgement, fact-checking and originality to all final deliverables
Duties and responsibilities
- Research, interview, write, edit and proofread high-quality content for a broad range of clients and sectors
- Produce compelling content across websites, articles, thought leadership, reports, newsletters, social media, media releases, speeches, presentations, award entries, marketing collateral and other communication platforms
- Develop content strategies and messaging aligned with client objectives and audience needs
- Conduct thorough research and verify information through credible sources and rigorous fact-checking
- Translate complex or technical information into clear, engaging and accessible content
- Publish and update content on websites and other digital platforms where required
- Create SEO- and GEO-friendly digital content that improves discoverability and user experience
- Develop and manage content for social media campaigns across multiple platforms
- Produce scripts for video, podcasts, webinars and other multimedia content where required
- Collaborate with strategists, designers, developers, PR consultants, videographers and account managers to deliver integrated communications solutions
- Liaise directly with clients, manage projects and contribute to presentations and workshops
- Cover events through live content creation, including social media updates, photography and short-form video where required
- Produce client reports and other project documentation as required
- Maintain exceptional editorial standards, ensuring accuracy, consistency and adherence to client brand guidelines
- Use AI tools responsibly in accordance with Flow’s policies, ensuring all AI-assisted work is critically reviewed, fact-checked, refined and approved before publication
- Keep accurate timesheets, maintain organised project files and contribute to continuous improvement within the Content team
- Participate in training, mentoring and knowledge-sharing initiatives as required
Appointments of suitably qualified candidates will be made in accordance with the company’s Employment Equity Plan, aligned with the Employment Equity Act.
To apply
Please submit your CV, an application letter explaining why you are the best candidate and three to five examples of your published writing (or a portfolio of relevant work) to applications@flowsa.com. Use the position that you’re applying for as the subject line.
Closing date: 14 August 2026